All orders are processed within 2-3 business days (excluding weekends and holidays) upon receiving full payment and verifying the billing and shipping information. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone. In case of any issues or delays with your order, our customer support team will notify you via the email provided during checkout.

We offer shipping within the United States. International delivery is only available if explicitly stated during the checkout process.

We currently use reputable shipping carriers such as USPS, UPS, or FedEx to deliver your orders.

Shipping charges are calculated based on the weight, dimensions, and destination of the package. You can view the shipping cost during the checkout process.

The estimated delivery time will depend on the shipping method chosen at checkout. Please note that delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, if available. You can use this information to track the status of your package.

We currently ship to physical addresses within the United States. We do not ship to P.O. boxes or international addresses unless otherwise stated during the checkout process.

Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for any delays or losses caused by incorrect or incomplete addresses.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, if available. You can use this tracking number to monitor the progress of your shipment.

If you encounter any issues or have questions regarding the tracking of your order, please contact our customer support team at support@relationshiptheory.com. We will be happy to assist you.

While we take utmost care in packaging and delivering your orders, occasionally, unforeseen circumstances can lead to damaged or lost shipments.

Relationship Theory is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

While we take utmost care in packaging and delivering your orders, occasionally, unforeseen circumstances can lead to damaged or lost shipments.

Relationship Theory is not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.

For international shipments, customs fees, taxes, or import duties may apply. These charges are the responsibility of the customer and are not included in the purchase or shipping cost.

Please be aware of your country's customs regulations and fees before placing an international order.

For any questions, concerns, or assistance regarding our Shipping Policy, please contact our customer support team at support@relationshiptheory.com or write to us at the following address:

Relationship Theory
315 Taylor St
Nashville, TN 37208

We reserve the right to modify or update this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.

By placing an order us, you acknowledge and agree to the terms and conditions outlined in this Shipping Policy.

Last Updated: May 30, 2023